Get unstuck fast.
Most answers are in the docs. If not, we're a short email away.
Documentation
Setup, every setting and every safeguard, plus a troubleshooting table.
Read the docs →Free plugin users
Ask in the WordPress.org support forum for the Writrex plugin.
Paid licence holders
Every paid licence includes email support. Write to hello@writrex.com and we reply within 24 hours, Monday to Friday.
What to include
- Your Writrex plan and plugin version, and your WordPress and PHP versions.
- What you were doing, what you expected, and what happened instead.
- The AI provider and model you were using.
- A screenshot of the message or the Pre-Publish Checklist, if relevant.
Diagnostics
If we ask for logs, enable Settings → Diagnostics → debug logging, reproduce the problem, and send us the entries from the Debug Log page. Turn diagnostics off again afterwards. Remove any API keys before sharing.