Support # Get unstuck fast. Most answers are in the docs. If not, we're a short email away. [### Documentation Setup, every setting and every safeguard, plus a troubleshooting table.Read the docs →](https://writrex.com/docs/) ### Free plugin users Ask in the WordPress.org support forum for the Writrex plugin. ### Paid licence holders Every paid licence includes email support. Write to [hello@writrex.com](mailto:hello@writrex.com) and we reply within 24 hours, Monday to Friday. ## What to include - Your Writrex plan and plugin version, and your WordPress and PHP versions. - What you were doing, what you expected, and what happened instead. - The AI provider and model you were using. - A screenshot of the message or the Pre-Publish Checklist, if relevant. ## Diagnostics If we ask for logs, enable *Settings → Diagnostics → debug logging*, reproduce the problem, and send us the entries from the *Debug Log* page. Turn diagnostics off again afterwards. Remove any API keys before sharing. [Email support →](mailto:hello@writrex.com)[Troubleshooting guide](https://writrex.com/docs-troubleshooting/)